AI for arts organizations,
without the hype.
Theaters, orchestras, museums and arts nonprofits do remarkable work with small teams. We build practical AI that gives those teams time back: a visitor assistant that answers around the clock, AI agents that draft, research and report, and automations that connect the systems you already use.
- Working with arts organizations since 2009
- Your data stays yours
- Works with the systems you already use
Find out where AI can help you
Tell us about your organization and where your team's time goes. We'll reply within 24 hours with practical ideas, not a sales pitch.
Thank you, we'll be in touch.
We typically reply within 24 hours, from info@digitalartsmediaservices.com.
- OpenAI
- Anthropic Claude
- Google Gemini
- Model Context Protocol
- Tessitura
- WordPress
- HubSpot
- Mailchimp
- Google Analytics
- Microsoft Azure
Built for the way
arts organizations work.
Small teams, big ambitions, tight budgets, and audiences who expect a lot. We've worked alongside organizations like yours for more than 15 years.
- Theaters & playhouses
- Symphony orchestras
- Opera companies
- Ballet & dance
- Museums & galleries
- Performing arts centers
- Festivals
- Arts education nonprofits
- Cultural centers
Real jobs AI can take on,
department by department.
Not a chatbot for the sake of it. Each of these saves real hours, or reaches people you couldn't reach before.
A 24/7 visitor assistant
Answers questions about performances, exhibitions, tickets, parking and accessibility from your own content, in your visitors' language, at any hour.
- Answers from your own website & documents
- Live voice mode & multiple languages
- Connects to your systems through any API
Grant and donor support
AI agents that turn your program data into first drafts of grant applications and reports, prepare donor briefings and draft acknowledgment letters, all for your team to review.
- First drafts from your own data
- Donor research briefs before meetings
- Always reviewed by a person
Content in your voice
Program notes into social posts, newsletters and ad variations that follow your style guide, plus alt text and captions that make every post more accessible.
- Trained on your brand voice
- Alt text & captions built in
- Drafts for your team, never auto-published
Automations that end the copy-paste
Connect ticketing, CRM, email and finance systems so data flows on its own, and let AI read invoices, contracts and forms so nobody has to re-type them.
- Data sync between your systems
- Document & invoice processing
- Hours back every week
Ask your data in plain English
Connect ChatGPT, Claude or Gemini to your ticketing, CRM or collections data with secure, permissioned access, and get answers without waiting on a report.
- Works with ChatGPT, Claude & Gemini
- Read-only to start, every action logged
- Built on your systems' own APIs
Be found in Google and AI search
More people now ask ChatGPT, Gemini and Google's AI answers what to see this weekend. We make sure your organization shows up, with technical SEO, structured data and content AI assistants can read.
- Technical SEO & structured data
- Content AI assistants can cite
- Analytics you can act on
Hours back for your team,
answers for your audience.
Front of house, a visitor assistant answers the questions that fill your inbox, from your own visitor guide, at any hour.
Back of house, AI agents draft the grant report from your program data and the social post from your program notes, in your voice, then wait for your team's approval.
- Grounded in your own content, so answers stay accurate
- Drafts for people to approve, never auto-published
- Your brand, your voice, your choice of AI provider
Animated demo with three scenarios: a museum visitor asking about opening hours and step-free access, a development officer asking an AI assistant to draft a grant report from program data, and a marketer turning concert program notes into a social post with alt text.
Sample conversations with fictional data. Try the tabs.
AI that respects the art
and the audience.
Arts organizations run on trust: from audiences, donors, artists and funders. Everything we build is designed to keep it.
People stay in charge
AI drafts, sorts and suggests. Your staff review, decide and publish.
Your data stays yours
Business AI plans and providers you approve, set up so patron and donor data isn't used to train AI models.
Your voice, not a robot's
We teach the AI your style guide, tone and terminology, so what it writes sounds like you.
Accessible & multilingual
Answers in your visitors' languages, with alt text, captions and plain-language options built in.
Honest about sources
Answers come from your own content, and the assistant is set up to say when it doesn't know.
Sized for nonprofit budgets
Start with one focused project, bring your own AI key to pay providers directly, and grow only when it pays off.
Start small,
grow what works.
- 01
Free consultation
We learn about your organization, your systems, and where your team's time goes.
- 02
Find the quick wins
We map two or three places AI can help now, with clear value and low risk.
- 03
Pilot
We build one, connected to your content and systems, and test it with your team.
- 04
Launch & train
We go live and show your staff how to get the most from it.
- 05
Measure & grow
We review the results with you and move on to the next opportunity.
Arts people who build software,
since 2009.
We're a Washington, DC digital agency that has spent more than 15 years building websites, ticketing integrations and software for performing arts centers, orchestras, theaters, museums and galleries. We know your calendar, your systems and your constraints.
Questions about AI
for the arts.
Straight answers to what arts leaders ask us most. Can't find yours? Ask us in the form.
How can arts organizations use AI?
The most valuable uses are practical: a visitor assistant that answers questions about tickets, hours, parking and accessibility around the clock; AI agents that draft grant reports, donor briefings and marketing content from your own material; automations that move data between ticketing, CRM, email and finance systems; and staff access to your data from tools like ChatGPT or Claude. We help you pick the few that matter most for your organization.
Is AI affordable for a small arts nonprofit?
Yes, if you start small. We usually begin with one focused project that saves real staff time. With our chatbot platform you can bring your own AI key, so you pay the AI provider directly for what you use, and the consultation to find the right starting point is free.
Will AI replace our staff or artists?
No. We build AI that takes repetitive work off your team, like answering the same visitor questions, drafting first versions and re-typing data, so people have more time for the work only people can do. Anything AI writes is reviewed by your staff before it goes out.
What about patron and donor privacy?
We design for it from the start: the AI only sees the data a task needs, sensitive fields can be redacted, access is limited by role, and actions are logged. We use business AI plans and providers you approve, which generally exclude your data from model training.
Do we need a new website or ticketing system?
No. Our AI works with the website and systems you already have. The visitor assistant is added to your site with one line of code, and agents and automations connect to your existing ticketing, CRM and email tools through their APIs.
Which AI models do you use?
We work with OpenAI (ChatGPT), Anthropic (Claude) and Google (Gemini), and choose the best model for each job. You're not locked in: when a better model comes along, we can switch.
We use Tessitura. Can you connect AI to it?
Yes, it's our specialty. We build an AI box office chatbot connected live to Tessitura, MCP servers that give Claude, ChatGPT and Gemini secure access to your Tessitura data, and AI agents that work on it. See our AI for Tessitura page for details.
How do we get started?
Fill in the form on this page. We'll set up a free consultation to learn about your organization and suggest two or three practical places to start, with no obligation.
AI built for Tessitura
A 24/7 box office chatbot connected live to Tessitura, Claude, ChatGPT and Gemini on your sales and donor data, and AI agents for every team.
Let's find where AI
can help your organization.
Tell us about your organization, your team and what takes up their time. The consultation is free, and we typically reply within 24 hours with practical next steps.
Thank you, we'll be in touch.
We typically reply within 24 hours, from info@digitalartsmediaservices.com.
- Phone
- +1 (202) 800-0207
- Office
- 2021 L St. NW, Suite 101-341
Washington, DC 20036 - What to expect
- Free consultation · Custom solutions · Ongoing support