Who We Are
Digital Arts Media Services is a full-service digital agency headquartered in Washington DC. For over 15 years, we've been the trusted technology partner for arts organizations, cultural institutions, nonprofits, and forward-thinking businesses across the United States.
We combine deep creative expertise with engineering excellence. From stunning websites and Tessitura integrations to AI-powered chatbots and cloud infrastructure — we build technology solutions that drive real results.
Why We're Different
We don't just build technology — we understand the unique challenges of arts and cultural organizations. Our deep expertise in Tessitura, TNEW, and the performing arts ecosystem sets us apart from generic agencies. We've worked with performing arts centers, museums, galleries, orchestras, and theaters to seamlessly connect their ticketing, CRM, fundraising, and web presence.
Every project we deliver is custom-built, never templated. We take the time to understand your organization's goals, audience, and brand to craft solutions that truly fit.
What We Do
Our services span the full digital spectrum — from initial strategy to ongoing management. Whether you need a new website, want to rank higher in search results, or need a custom AI agent to automate your workflows, we're here to help.
Web Design & Development
Custom, responsive websites built with modern technologies. Fast, accessible, and designed to convert.
Search Engine Optimization
Technical SEO, content strategy, and link building to improve your rankings and drive organic traffic.
AI-Powered Chatbots
Intelligent conversational AI with knowledge base embedding, brand customization, and Tessitura API integration.
Tessitura Integration
Deep expertise in Tessitura and TNEW — seamless CRM, ticketing, and fundraising integrations for arts organizations.
Custom Software
Purpose-built applications, APIs, and integrations tailored to your specific business processes and requirements.
Mobile Development
Native and cross-platform mobile applications for iOS and Android — from ticketing apps to custom business tools.
Business Automations
Automated workflows, API integrations, and process optimization to eliminate manual work and reduce errors.
AI Agents
Autonomous AI systems that process documents, orchestrate workflows, and make intelligent decisions for your business.
Cloud Solutions
Enterprise cloud architecture across AWS, Google Cloud, and Azure. DevOps, security, backups, and managed infrastructure.
Our Approach
We believe great technology starts with great understanding. Before writing a single line of code, we invest time in understanding your organization — your audience, your goals, your constraints, and your vision. This discovery process ensures everything we build is purpose-driven and aligned with your mission.
- Discovery and requirements analysis
- UX/UI design and prototyping
- Agile development with regular check-ins
- Thorough testing and quality assurance
- Launch support and ongoing maintenance
- Performance monitoring and optimization
Industries We Serve
While we work with businesses of all types, our specialization in the arts and cultural sector gives us unique insight into the needs of:
- Performing Arts Centers & Theaters
- Museums & Galleries
- Orchestras & Music Venues
- Dance Companies & Opera Houses
- Cultural Institutions & Festivals
- Nonprofits & Foundations
- Arts Education Organizations
- Small & Medium Businesses
Let's Build Something Great
Whether you're a performing arts center looking for a Tessitura-integrated website, a nonprofit needing a custom CRM, or a business ready to harness AI — we'd love to hear from you.